Thor Motor Coach - FAQ's

FAQ Frequently Ask Questions About Our Motorhomes

 

When did Damon Motor Coach, Four Winds International, and Mandalay Luxury Division brands combine to form Thor Motor CoachThor Motor Coach announced the strategic merger of these top motorhome manufactuers on September 8th, 2010. Soon after Thor Motor Coach became the best selling motorhome brand in the United States and Canada. For more information about the merger click here. A news archive is also avaiable for your reference by clicking here.

 

What brands did Four Winds International manufacture before merging to become Thor Motor Coach?
You can find out what brands Four Winds RV manufactured by clicking here.

 

What brands did Damon Motor Coach manufacture before merging to become Thor Motor Coach?
You can find out what brands Damon RV manufactured by clicking here.

 

Where can I get my motorhome serviced?
Please contact your local Thor Motor Coach Service Center for all your service needs. Thor Motor Coach has hundreds of authorized Service Centers. To locate your nearest Service Center online click here or contact us directly.

 

How do I obtain parts for my motorhome?
Please contact your local Thor Motor Coach Service Center for all your service needs. Thor Motor Coach has hundreds of authorized Service Centers. To locate your nearest Service Center online click here or contact us directly.

 

What do I need when I call into Thor Motor Coach's customer care center?
Please have the last six digits of your vehicle identification number (VIN) handy or your Thor Motor Coach unit serial number.

 

Where can I find my coach's vehicle identification number (VIN)?
This is going to differ depending on if it's a class A or C;

  • Class A - Your VIN will be located on the VIN plate which is mounted to the wall just over and behind of the drivers left shoulder or in a kitchen cabinet.
  • Class C - Your VIN will be located where the dash and the windshield meet in the corner on the driver's side as well as in a kitchen cabinet.
 

Where can I find an owner's manual for my motorhome?
Many of the Thor Motor Coach, Four Winds, Damon, and Mandalay owner's manuals may be downloaded from our Document Archive by clicking here. If you are unable to find the specific manual for your coach please contact your local dealer or contact us directly.

 

Where can I download a PDF of older Thor Motor Coach, Damon, Four Winds or Mandalay motorhomes?
Most of the brochures for Thor Motor Coach, Four Winds, Damon, and Mandalay may be downloaded from our Document Archive by clicking here.

 

Where can I get the contact information for your OEM suppliers for components of my motorhome?
We have compiled a list of common suppliers of motorhome parts for your convenience. To view this list click here.
 
Where can I get the contact information or locate a service center for the manufacturer of my motorhome's chassis?
We have compiled a list motorhome chassis manufactuers with links to thier service centers for your convenience. To view this list click here.
 
Where can I get the contact information or locate a service center for the manufacturer of my motorhome's engine or transmission?
We have compiled a list motorhome transmission and engine suppliers with links to thier service centers for your convenience. To view this list click here.
 
Can I buy Thor Motor Coach motorhomes built on the Mercedes Benz Sprinter chassis in Canada?
Yes, Thor Motor Coach does manufactuer motorhomes on the Mercedes Benz Sprinter series chassis and they are available from our dealerships in Canada. Click here to search for a local Canadian RV dealreship.
 
 

Please contact your local Thor Motor Coach Service Center for all your service needs. Thor Motor Coach has hundreds of authorized Service Centers. To locate your nearest Service Center online click here or contact us directly.